Your Cart
Free Local Delivery* On Orders Over $45.00 & Flat Rate Worldwide Shipping Only $15.00!

Privacy Policy

Tru Water considers the privacy of its customers to be of utmost importance and works to protect it. The purpose of this privacy policy is to inform you, as a visitor to our website, what kinds of information we may gather about you, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, the information.

Types of Information
In the course of serving its customers, Tru Water acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Information such as a customer`s name, address, telephone number, and credit or bank card information is provided to Tru Water Filters by its customers in order to purchase goods. In addition, Tru Water Filters may store customers` electronic mail and other communications as are necessary to the transmission and delivery of those communications.

Use of Information
Tru Water Filters does not make any client data available to third parties. We do not sell lists, accept advertising, or generate any third-party revenue from the data that is generated on this site. Tru Water Filters may disclose or access account Information for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.

Responses to e-Mail Inquiries
When Visitors or Customers send e-mail inquiries to Tru Water, the return e-mail address is used to answer the e-mail inquiry we receive. Tru Water Filters does not use the return e-mail address for any other purpose and does not share the return e-mail address with any third party.

Use of IP Addresses
Web servers automatically identify your computer by its IP address. When Customers request pages from our website, our servers log the requesting Customers` IP addresses. We normally will not link IP addresses to anything personally identifiable, which means that Customers` sessions will be logged, but Customer identity remains anonymous to us. We can and will use IP addresses to identify a Customer when we feel it is necessary to enforce compliance with our rules or terms and conditions or to protect our service, website, or any person, or where it is otherwise permitted by law.

Data Security
Tru Water is committed to taking reasonable measures to protect your Personal Information from theft, misuse and alteration.

Secure Ordering
Tru Water uses SSL, or secure socket layer- technology.
This ensures your personal and banking details are not intercepted by unauthorised parties. You can verify this on the secure order page by checking the padlock image in the bottom right-hand corner of the browser. For verification please hover your mouse over the address bar in your browser or look for a green padlock.

We use cookies to personalise your experience. By continuing to use our site or closing this notification you are agreeing to our Cookies Policy.